Terms of Service
These Terms of Service govern the use of dublew.co and all purchases made through it. By using the
website or placing an order, the customer agrees to these terms.
1. About Dublew.Co
Dublew.Co is a Pakistan-based intimate hygiene and personal care brand operating the online store at
dublew.co. The store is hosted on Shopify.
2. Use of the Website
• Dublew.Co welcomes customers of all ages. Anyone may browse the website and place an order.
• Younger customers are encouraged to involve a parent or guardian when choosing and using personal care products
• The website must not be used for any unlawful purpose, or in any way that could damage or interfere with its operation.
• Dublew.Co may refuse service, cancel orders or restrict access at its discretion, including in cases of suspected fraud or repeated refused COD deliveries.
3. Products and Information
• Dublew.Co products are personal care and hygiene products intended for external use only, unless
stated otherwise.
• Product descriptions, ingredients and images are provided as accurately as possible. Packaging and
colours may vary slightly from the images.
• The products are not intended to diagnose, treat, cure or prevent any disease. Customers with a
medical condition, a known allergy, or who are pregnant should consult a doctor before use.
• Customers should do a patch test before first use and stop using the product if irritation occurs.
• For children and young teenagers, a parent or guardian should review the product description and
ingredients before first use. If irritation, itching or ongoing discomfort occurs, a doctor should be
consulted
4. Pricing and Payment
• All prices are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.
• Prices and promotions may change without notice. The price that applies is the one shown at checkout when the order is placed.
• If a pricing error occurs, Dublew.Co may cancel the affected order and issue a full refund for any payment made.
• Payment is accepted by Cash on Delivery [and the online methods listed at checkout].
5. Orders
• An order confirmation does not guarantee acceptance. Dublew.Co may cancel an order because of stock availability, an incorrect address or suspected fraud
• Customers must provide accurate contact and delivery details.
• Dublew.Co may call or message the contact number on an order to confirm it before dispatch.
6. Shipping, Returns and Refunds
Delivery, returns and refunds are covered by the Shipping Policy and Refund Policy, which form part of
these terms.
7. Promotions and Discounts
• Discount codes and bundle offers are subject to their stated conditions and expiry dates.
• Unless stated otherwise, offers cannot be combined and have no cash value.
8. Intellectual Property
All content on dublew.co, including the logo, brand name, product names, text, images and designs, is
owned by Dublew.Co. It may not be copied, reproduced or used without written permission.
9. Limitation of Liability
To the extent permitted by law, Dublew.Co is not liable for any indirect or consequential loss arising from
the use of the website or products. Dublew.Co's total liability for any order is limited to the amount paid for
that order
10. Governing Law
These terms are governed by the laws of Pakistan. Any disputes fall under the jurisdiction of the courts of [Lahore], Pakistan.
11. Changes to These Terms
Dublew.Co may update these terms at any time. Continued use of the website after changes are
published means the customer accepts the updated terms.
12. Contact
Dublew.Co
Email: info@dublew.co
Privacy Policy addition: Information About Younger Customers
Dublew.Co collects only the information needed to process and deliver an order, whatever the
customer's age. Marketing messages are not knowingly sent to children. A parent or guardian can
ask for a young person's information to be accessed, corrected or deleted by contacting
info@dublew.co.